|Coats and Jackets|
|Shirts, Sweaters, T-Shirts and Trousers|
INFORMATION ABOUT YOU
We may collect some or all of the following information when you purchase goods from our website, register for a customer account, sign up for a newsletter, or participate in marketing activities either in person or online.
USE OF THE DATA
We may gather your personal information for the following purposes:
PROTECTION OF YOUR DATA
We will use reasonable technical and organisational precautions to ensure your personal information is safe. All electronic transactions you make to or receive from us will be encrypted using SSL technology. However, data transmission over the Internet is not entirely secure and we cannot guarantee the security of data sent over the Internet. You are responsible for keeping your password and user details confidential. We will not ask you for your password.
INTERNATIONAL DATA TRANSFERS
You may instruct us not to process your personal data by email at any time and we will provide you with an opportunity to opt-out of the use of your personal data for marketing purposes.
THIRD PARTY WEBSITES
Our website contains links to other websites. We are not responsible for the privacy policies of third party websites.
We will send you your Feng Chen Wang pieces from our online shop to the shipping address you've provided us with at the checkout.
For security reasons, we make sure the right person gets their new Feng Chen Wang pieces; all orders must be signed for upon delivery.
Please allow up to three business days (not including weekends or holidays) for us to process your order. Processing time is required so that we can review your order information and prepare it for shipping.
Once your order has been shipped, you will receive an email confirming your order is on its way, which also include your tracking number. If you have not received one please contact firstname.lastname@example.org who will be able to email you the details.
Our delivery times are approximate and unfortunately, we cannot guarantee that your Feng Chen Wang order will arrive at a specific date as sometimes there could be delays with shipping due to customs or at busy periods like Christmas and sales times.
TAXES & DUTIES
For shipments outside of the UK, please note that the prices quoted are not inclusive of any customs or import duties that could be taxed when the package reaches your destination country. Paying any customs duty, import taxes and duty charges are your responsibility, and the local authorities will hold your order until you have paid the charges. Once you have paid any charges, your online shop order will be delivered to you. Unfortunately, we have no control over these charges, and cannot tell you what the cost would be.
We understand that from time to time you may wish to return a product to us so please return your item(s) within 14 days of receipt for an exchange or refund.
If you will like to make a return, you will need to email us at email@example.com with a return request. Please quote your order number and SKU code. We won't accept a return if you don't contact us in writing beforehand. Merchandise returned damaged may be rejected and sent back to the customer at the discretion of Feng Chen Wang. We have the right to refuse a return if we feel you are abusing our returns policy by making repeated returns.
Goods must be returned in an unused and saleable condition with all the tags intact and accompanied by the original delivery note and the returns form. Underwear, swimwear and merchandise marked as 'sale' cannot be returned.
Shoes need to have no marks or scratches on the soles. Footwear must also be accompanied by the original shoe box in its original condition.
Please return the item(s) to us at the address below, including your delivery note and the returns form. Please make sure to mark your return shipment as "Returned Goods" on any custom or postal forms.
Unit 5.3 (2nd Floor) Block A
Bayford Street industrial centre
London, E8 3SE
+44(0)20 7478 8499
We recommend you use a secure 'signed for' service for your return because the return shipping is at your own risk and expense. We won't refund any missing items, items that do not arrive with us, or items that are damaged whilst shipping.
We cannot issue any refunds until goods have been received to the returns department. On receipt of your returned item we will issue with a refund through your original payment method. Please note original shipping fees are not refundable.
This website is operated by FengChenWang Ltd. Throughout the site, the terms 'we', 'us' and 'our' refer to Feng Chen Wang and 'you' means our customer or potential customer. By using our website, and or placing an order for products electronically you confirm your agreement to our terms and conditions. Please read these terms of service carefully before accessing or using our website.
You will be asked to agree to these terms of sale before you place an order for products from our website.
PRICE AND PAYMENT
The customer warrants to us that you are legally capable of entering into binding contracts, and you have full authority, power and capacity to agree to these terms of sale, that the information provided in your order is accurate and complete and that you will be able to accept delivery of the products.
RISK AND OWNERSHIP
THE products will be at your risk from the time of delivery. Ownership of the products will only pass to you upon delivery of the products and receipt by us of full payment of all sums due in respect of the products.
LIMITATION OF LIABILITY
INTELLECTUAL PROPERTY RIGHT
This site is owned and managed by:
Feng Chen Wang
Registered name: Fengchenwang Ltd.
Registered office: Ashford House 100 College Road, First Floor, Harrow, England, HA1 1BQ, United Kingdom
Telephone: +44(0) 20 8533 8411
Registered in England under registration No. 09416856
Vat Registration: GB294908260